Privacy Policy

1. Introduction

Nova AI Compliance Platform ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI compliance management platform and related services (collectively, the "Service").

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Organization name and business details
• Account credentials (passwords are encrypted and never stored in plain text)
• Profile information and preferences
• Billing and payment information (processed securely through third-party providers)

2.2 Usage Information

We automatically collect information about how you interact with our Service, including:

• Device information (IP address, browser type, operating system)
• Usage patterns and Service interactions
• Log files and analytics data
• Cookies and similar tracking technologies

2.3 AI Inventory Data

We store and process information about your organization's AI systems, compliance workflows, and related compliance data that you input into our platform. This data is encrypted and stored securely.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service
• To authenticate users and manage accounts
• To process transactions and send related information
• To send technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze trends, usage, and activities
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our Terms of Service

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., cloud hosting, payment processing, analytics)
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With Your Consent: We may share your information with your explicit consent for any other purpose

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• End-to-end encryption for sensitive data
• Secure authentication and authorization protocols
• Regular security audits and assessments
• Access controls and employee training
• Compliance with industry security standards

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Opt-out: Opt-out of certain data collection and processing activities
• Account Management: Update or delete your account through the Service settings

To exercise these rights, please contact us at the information provided in the Contact section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: